Shipping policy

Shipping Policy

We currently deliver across South Africa using our trusted courier partner, Bob Go.

From Cape Town to Polokwane, Durban to Bloem — if you’re in SA, we’ll get your pantry goodies to your door.

We aim to dispatch all orders within 2–3 working days of receiving payment.

Delivery typically takes 2–5 working days, depending on your location.

Rural or outlying areas may take a little longer — we appreciate your patience!

Free Shipping on all orders over R400

Flat Rate: R55.00 nationwide for orders under R400

All our products are carefully packed to ensure they arrive safely and deliciously.

If your order arrives damaged, please contact us within 48 hours with a photo and your order number.

We do not ship internationally at this time.

Delivery times may vary during peak periods or due to unforeseen delays (like load shedding or road closures — we get it, it’s South Africa).

Please ensure your delivery address and contact details are correct to avoid delays.

If you have any questions about your order or delivery, feel free to contact us:

📞 076 9777 211

📧 info@threefishpantry.co.za

We’re here to help!